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Privacy Policy

A legal disclaimer

Effective date: 2025

 

At Enchanting Beauty Co, your privacy matters. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, book salon services, or purchase products such as hair and wigs through our online store.

By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information in a variety of ways, including when you:

  • Visit our website (hosted on Wix.com)

  • Make a purchase or book a service

  • Sign up for emails or promotions

  • Contact us directly via email, phone, or forms

Types of Information Collected:

  • Personal Info: Name, email, phone number, shipping/billing address

  • Order Details: Products purchased, service bookings, transaction history

  • Payment Info: Processed securely via Wix Payments, PayPal, or Stripe — we do not store full card details

  • Technical Data: IP address, browser type, device, and usage behavior (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

  • Process product orders and service bookings

  • Deliver customer support and respond to inquiries

  • Send order updates, confirmations, and shipping notifications

  • Send promotional emails or special offers (if you opt-in)

  • Improve our website, services, and customer experience

  • Comply with legal or regulatory obligations

3. Sharing Your Information

We do not sell your personal information.
We may share your data with:

  • Wix.com (website host and booking provider)

  • Payment processors (Wix Payments, PayPal, Stripe)

  • Shipping carriers (e.g., USPS, UPS, FedEx)

  • Email platforms (for newsletters and updates, if you subscribe)

  • Law enforcement or legal authorities, when required by law

All third-party providers are required to maintain the confidentiality and security of your data.

4. Cookies & Website Tracking

Our Wix site uses cookies and other technologies to:

  • Enable site functionality and bookings

  • Track website traffic and visitor behavior

  • Personalize user experience

You can manage or disable cookies through your browser settings. By continuing to use our website, you consent to our use of cookies.

👉 Learn more about Wix and cookies here:
https://support.wix.com/en/article/cookies-and-your-wix-site

5. Email & SMS Marketing

If you opt in, we may send occasional:

  • Promotional emails or texts

  • Sale announcements and exclusive offers

  • Appointment reminders or follow-ups

You can opt out at any time by clicking "Unsubscribe" at the bottom of our emails or texting "STOP" to opt out of SMS messages.

6. Data Security

We use industry-standard security measures to protect your personal data, including:

  • Secure servers via Wix

  • Encrypted payment processing

  • Restricted access to sensitive information

Please note: No online system is 100% secure. We recommend using strong passwords and avoiding public Wi-Fi for transactions.

7. Your Rights & Choices

You may have the right to:

  • Access or request a copy of your personal data

  • Correct or update your information

  • Request deletion of your data (subject to legal requirements)

  • Opt out of marketing communications at any time

To make a request, contact us using the details below.

8. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal data from minors. If we learn we have collected such data, it will be deleted immediately.

9. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our business or legal obligations. Updates will be posted on this page with a revised effective date.

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